When is the Festival?
The Festival takes place over two days, 12 and 13 September, at the Dewars Centre, Glover Street, Perth. There will be a ticket social event the night before and classes take place in other venues close to the Dewars Centre as well.
Where can I get tickets?
Tickets for our 2020 event will go on sale on 27 June at 7pm BST. We would recommend that you sign up to our newsletter here: https://perthfestivalofyarn.uk/newsletter so that you don’t miss any important announcements. You will not be able to gain access to our Vendors’ Gallery without a valid General Entry ticket. A class ticket does not give you access to the Vendors’ Gallery.
There will be a limited number of General Entry tickets available on the door, but these will only correspond with the day they are purchased; for example, you cannot buy a Sunday General Entry ticket or Weekend General Entry Ticket on Saturday 12 September. General entry tickets purchased on the door cost £12 per day and must be paid for in cash only. These tickets are limited due to the capacity of the venue and fire regulations. While we have never had to turn anyone away from our events, we cannot predict how many people will turn up without at ticket. Sunday will always be quieter. Please be aware that there will be queues for entry and we thank you for your patience.
Do I need a child’s ticket?
Accompanied children under 16 do not need a General Entry Ticket. Please do not buy your under 16 child a ticket in advance from our website as our volunteers will be unable to process refunds on the door for tickets bought in error. Under 18s and babies are not permitted in our classes or social events.
Do you offer concessionary tickets?
Wheelchair users may apply for a free companion ticket if bought in advance. Please notify us of your ticket number and companion’s name by emailing us at firstname.lastname@example.org at least 72 hours before attending the Festival. Please note we do not offer any other concessionary tickets.
Do you offer cheaper tickets later in the day?
We do not offer discounted tickets as the event progresses each day. Please do not embarrass our volunteers by asking for a discount at the door.
Can I pay by card, PayPal or cheque at the door?
General Entry tickets bought at the door must be paid for in cash only.
I forgot to get an advance ticket (or was unable to purchase one), can you reserve me one at the door?
Our advance tickets go on sale approximately 6 months before Perth Festival of Yarn and any remaining tickets will be removed from sale at 8pm on 4 September to allow us to focus solely on supporting our vendors as we set-up. In the interests of fairness, and logistically, we are unable to reserve tickets for collection on the door.
I bought a ticket and am no longer able to go. Can I get a refund?
All our tickets are automatically generated and emailed to the registered address at time of purchase, therefore we are unable to cancel and refund them once sales have been completed. Similarly we are unable to swap days. All advance ticket holders agreed to our terms and conditions of sale before being able to proceed to the checkout on our website.
Can I bring my dog?
Only assistance dogs are permitted in the Festival venue.
Are refreshments available in the Festival venue?
Yes. Not only do we have a spacious cafe catering to all dietary requirements and providing hot food as well as snacks on the upper-floor, we also have a pop-up Coffee Station within the Vendors’ Gallery.
My husband / wife / partner / friend is not a knitter, can they sit in the cafe and wait for me?
Due to high demand for entry into Perth Festival of Yarn and fire regulations which place a maximum number of people that we are allowed in the venue at any one time, all attendees must have paid for a ticket (with the limited exceptions noted above). We cannot allow waiting in the cafe area for free, however there are a number of fantastic independent coffee shops just a 5 minute walk away.
I pre-ordered Festival merchanise. Where can I collect this from?
All pre-ordered merchandise can be collected from the designated merchanise stall on the corresponding day you have a ticket for.
Is there an ATM at the venue?
There are no ATMs at the venue. There nearest are located at ALDI and Morrisons.
We’re very aware of the difficulties that can be faced by those who will have pushchairs, mobility scooters, walking aids etc with them, so we have gone with a large open-plan set-up for the festival so there will be plenty of room to move around. There’s also a ramp up to the front door and a lift inside up to the cafe area and Podcast Lounge.
Getting to the Festival
Perth is a central location which is only a 90 minute drive for 85% of the Scottish population.
The Dewars Centre is marked on some road signage as The Ice Rink/Dewars Ice Rink. There are 200 parking spaces immediately available at the Dewars Centre and we will have overflow car-parking available too. In addition, there are regular bus services from the City Centre and the Park and Ride (Saturday only) to immediately outside the Dewars Centre. Council run carparks were free on Sundays at the time of putting these FAQs together and you can find more information here: http://www.pkc.gov.uk/cityparking
There are also regular train and bus services from all the major Scottish Cities that will connect you with our Fair City.
Perth is easy to access from both Glasgow and Edinburgh International Airports. From Glasgow, take the airport shuttle bus service to Glasgow Queen Street Station. There are regular direct trains to Perth throughout the day. From Edinburgh, take the tram to Edinburgh Gateway, then transfer to the train station on the upper level. There are regular direct trains to Perth throughout the day.
While we have 200 car parking spaces on site at Dewars Centre, we would recommend where possible using the Park and Ride Service from Broxden (Saturday only), alighting at the stop for Perth Leisure Pool.